Kathy Roberts
- Chairman
- Chief Executive Officer
Kathleen (Kathy) Roberts is Chairman and Chief Executive Officer of Santa Fe Trust, Inc. She is the retired President of Discover Bank. Kathy spent 34 years serving Discover Card and parent companies, Morgan Stanley and Dean Witter. Her career began at Sears, Roebuck & Company the firm that launched Discover Card. She moved from front-line assignments in the Seattle Group to Human Resources Management, Customer Service Manager and Technical Support Specialist.
Moving to Chicago in 1986 to take the assignment at Discover Card she returned to Human Resources. She was next promoted to the firm's Operations Department as Director in Columbus Ohio after serving as Human Resource manager for all three operations in Ohio. During her service as Director of Operations she supervised the Customer Service inbound call center for the firm's 24 hour site, Card Member Security, Physical Security and Operations Budget. Ms. Roberts' next assignment was as General Manager of the firm's Recovery Division, a profit center where debt is recovered after charge off. In this role she managed the outsourced collection agencies, attorneys, probate and bankruptcy departments as well as internal collectors. In 1997 she was asked to open the firm's newest call center in Salt Lake City where she was named Vice President and General Manager. She served on the Loan Committee of Morgan Stanley Bank while overseeing Customer Service, Product Marketing and New Accounts.
The firm named Ms. Roberts as President and Chief Operating Officer of Discover Bank in December of 2000. During this period of her career Ms. Roberts supervised the largest Bank in Delaware. The retail bank offered deposit products, consumer mortgages, consumer loans and community services consistent with the Community Reinvestment Act. Ms. Roberts served on the Delaware Bankers Association for the entire tenure of her presidency, and headed the organization during her last year at the bank. Kathy also held a seat at the ABA's Council on Banking for her tenure as Discover Bank’s president. Community involvement included the Board of Junior Achievement in Delaware and the YWCA Board. With the firm's support she organized the first Black Tie event for JDRF Delaware and served on the Board of Morgan Stanley's Charitable Trust. Kathy attended Pacific Lutheran University and completed the American Bankers Association's Stonier School of Banking I and II. Most recently, Kathy attended and completed Trust Officer training at the Canon Trust School.
Kathy and her son now reside in Santa Fe.